Overview

Hi everybody, its been a long roller coaster ride. we all went through a lot on professional and personal level.. lets us recall those moments and wht we gained out of those moments. Lets start with me.. The first 6 months never been better, booze, grls, nighouts, lng drives everything..smoking/puffing my way through those 6 amazing months, then Mr. Raju Happened, well it was bad but not that bad which could not be handled.next 3 months, worry, apprehenstion, tension and then all hell broke loose, "VPP", man the news was broken very gently to me..i guess i took it all right..brave me.. then.. came the Black Period..6 months.. bed, internet, porn, sleep less nights, getting high, mood swings, no convesrsion and no calls besides the two which i didn;t enjoyed for lng, on i left in 1 hour other in 1 months.. and Well on the +ve side i got SAP CRM certified from a toucchhy (read in hindi) company shelled out a bomb as my meagre income was getting blown in the rent, food, alc

I was among the first few people in my college to get placed. It was a campus placement, my first job i was set for my life.. life was never better. i was placed in Satyam Computer Service Limited, among the top 4 IT company in India in 2008. A B.E. in Automobile Engg and a Masters of Business Administration in Marketing for IIITM, Gwalior. I never thought i would need to worry that i don't know things. Whatever i don't know i'll be trained in my new job. But after 14 months with Satyam @HCU Java, Bangalore. I am with nothing, no real work experience, for most part, no job, and the chances doesn't look bright either that i would be getting a job any sooner. I don't know why i'm writing this. may be i'm feeling sorry for myself, may be i just want to bitch about everything that wrong with the life around me. Whenever things seems to go smooth.. something has to happen. to screw it up. I have never been so full of self doubt. My peers who were just like me.. a

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The Qualifying Prospects for Relationship Building (QPR) matrix The relationship matrix method is based on the relationship life cycle theory that can be used to determine what priorities should be given in managing customer relationships. To ensure long-term profitability and value creation, a company should focus on building a strong and lasting relationship for continuous growth in terms of value and profit. It has 2 dimensions: Potential profitability of customer and opportunities for adding value. The basic idea behind the matrix is that the customer having highest potential profitability and which gives the highest opportunities for adding value the better it is for the company. Placing profitability/opportunities in the matrix results in 4 approaches in the qualifying prospects for relationship building of a company: 1. Build a Strong and lasting relationship (=high profitability, high opportunity for adding value).- use large amounts of cash and are leaders in the bu

• Sales Force Automation • Service ( Customer) and Direct Support • Marketing Automation • Call Centre Operations(Customer Support) • E-Commerce, Shopping Cart & Offline Ordering • Business Analytics • Real Time visibility • Email Management • Affiliate and JV Programs • Order Management

• Lead Management • Accout Management • Contact Management • Marketing Management • Order Management • Sales Management • Dashboard